Building A Profitable Internet Business Personal Use Ebook

Table Of Contents

OVERVIEW – BUSINESS IN THE 21ST CENTURY………………..6
WHO SHOULD USE THIS BOOK………………..8
HOW TO USE THIS BOOK………………..9
DETAILED TABLE OF CONTENTS………………..10
INTRODUCTION TO IOVC STRATEGY AND TECHNOLOGY………………..12
IOVC BUSINESS DEVELOPMENT -STRATEGY AND TECHNOLOGY……………..13
IOVC Strategy…..16
People, Process, Product and Project………………..16
IOVC Technology………………..16
Internet, Office, Voice and Customer Relationship………………16
PEOPLE – HOW TO ENSURE SUCCESS THROUGH PEOPLE………………..20
THE PEOPLE STRATEGY OF IOVC………………..20
WHAT IS YOUR PERSONAL MOTIVATION PROCESS?………………..20
12 STEPS TO OVERCOME PROCRASTINATION………………..21
WHAT’S IN IT NOW FOR THE SMALL BUSINESS OWNER?………………..25
Taking Action – People Motivation………………..27
NEXT STEPS……………..28
GET YOUR BUSINESS ON THE INTERNET IN 8 EASY STEPS………………..30
THE INTERNET COMPONENT OF IOVC TECHNOLOGY……………….30
WHAT IS YOUR INTERNET PROCESS?………………..31
21 GREAT REASONS TO POWER YOUR BUSINESS VIA THE INTERNET………………..33
DO YOU HAVE WHAT IT TAKES TO PROFIT FROM THE INTERNET?………………..38
HOW DO YOU BUILD THE INTERNET INTO YOUR BUSINESS PROCESS?………………..40
Getting Your Business on the Web in 8 Steps………………..40
WHAT’S IN IT NOW FOR THE SMALL BUSINESS OWNER?………………..43
Taking Action – Internet Business………………..45
NEXT STEPS – NOW INTERNET – > NOW ADD OFFICE………………..45
HOW TO ADD EXTRA HOURS TO YOUR WORK DAY………………..46
THE OFFICE COMPONENT OF IOVC TECHNOLOGY………………..46
WHAT IS YOUR OFFICE AUTOMATION PROCESS?………………..47
15 PROFITABLE REASONS TO AUTOMATE YOUR OFFICE PROCESSES49
DO YOU HAVE WHAT IT TAKES TO PROFIT FROM OFFICE AUTOMATION?………………..50
HOW DO YOU BUILD OFFICE AUTOMATION INTO YOUR BUSINESS PROCESS?………………..51
Automate Yourself into Extra Hours in Your Work Day………………..51
WHAT’S IN IT NOW FOR THE SMALL BUSINESS OWNER?………………..54
Taking Action – Office Automation………………..55
NEXT STEPS – ADDED INTERNET, OFFICE -> NOW ADD VOICE………………..56
SAVE MONEY AND REDUCE YOUR EXPENSES IMMEDIATELY………………..57
THE VOICE COMPONENT OF IOVC TECHNOLOGY………………..57
WHAT IS YOUR VOICE OVER INTERNET PROTOCOL PROCESS?………………58
21 VALUABLE REASONS ON WHY YOU SHOULD UPGRADE YOUR VOICE SERVICES………………..59
DO YOU HAVE WHAT IT TAKES TO PROFIT FROM VOICE OVER INTERNET PROTOCOL?………………..62
HOW DO YOU BUILD VOIP INTO YOUR BUSINESS PROCESS?………………..63
Implement VOIP/Immediately Save Money and Reduce Expenses………………..64
Hardware Based – Fast and Easy………………..64
Software Based – Even Faster and Maybe as Easy………………..64
WHAT’S IN IT NOW FOR THE SMALL BUSINESS OWNER?………………..65
Taking Action – Voice to VOIP………………..67
Hardware Based – Fast and easy………………..67
Software Based – Even Faster and maybe as Easy………………..67
NEXT STEPS – ADDED INTERNET, OFFICE, VOIP – > NOW ADD CRM………………..67
GET CLIENTS NOW AND RETAIN THEM LONGER………………..68
THE CUSTOMER COMPONENT OF IOVC TECHNOLOGY……………..68
WHAT IS YOUR CUSTOMER/CLIENT RELATIONSHIP MANAGEMENT PROCESS?………………..69
25 BENEFICIAL REASONS TO BUILD IOVC CRM INTO YOUR SALES PROCESS?………………..69
DO YOU HAVE WHAT IT TAKES TO PROFIT FROM IOVC CRM?………………..72
HOW DO YOU BUILD A CRM INTO YOUR BUSINESS PROCESS?………………..73
WHAT’S IN IT NOW FOR THE SMALL BUSINESS OWNER?…………….73
Taking Action – CRM………………..75
Get Clients Now/Manage Relationships………………..75
Getting Clients Process – Questions to ask self are:………………..75
NEXT STEPS – TIE IT ALTOGETHER WITH BPI – BPM………………..76
THERE IS MONEY WAITING TO BE DISCOVERED IN YOUR BUSINESS………………..77
BUSINESS PROCESS IMPROVEMENT AND MANAGEMENT……………..77
WHAT IS YOUR BUSINESS PROCESSES IMPROVEMENT PROCESS?………………..78
6 COST-EFFECTIVE REASONS TO CONDUCT A BPI ASSESSMENT………………..79
DO YOU HAVE WHAT IT TAKES TO PROFIT FROM A BPI ASSESSMENT?………………..79
HOW DO YOU BUILD A PROCESS ASSESSMENT INTO YOUR BUSINESS?………………..80
FINDING MONEY IN YOUR EXISTING PROCESS………………..81
WHAT’S IN IT NOW FOR THE SMALL BUSINESS OWNER?………………82
Taking Action – Business Process………………..83
NEXT STEPS………………..83
CONCLUSION………………..84
IOVC RESOURCE APPENDIX………………..87
TERMS AND ACRONYMS………………..87
ACKNOWLEDGEMENTS………………..89
RESOURCES AND WEBSITE REFERENCES………………..89
ABOUT THE AUTHOR………………..90
GREGORY L. BURRUS………………..90
Helping People Succeed Through The Use of IOVC Communications Technology……..90

Sample Content Preview

Overview – Business in the 21st Century

In the ever changing, fast paced world of business, you need to keep up with the latest business paradigms and technological trends to keep your business profitable, expanding, and ahead of the competition. Whether you are a novice entrepreneur or have been in the business for a long time, the onslaught of business and new technologies can be overwhelming. Like a well known movie I watched the other night, the problem we face is that we could be living in what could be considered the almost perfect “business” storm”.

The volatility of business markets local and now international dramatically affects our economy. The face of the job market has changed. A career no longer signifies a stable and secure job that will last you until retirement. Factors such as downsizing, rightsizing, retiring baby boomers, baby boomers who are not interested in retiring, generation X, changing cultures, and internationalization have all contributed to the volatility of the market, and have significantly changed the way in which people interact with one another. This means we are faced with rampant change whether we want it or not.

According to a Harris Poll, two thirds of North Americans would like to own their own business. Going into business in the traditional sense of the word, entails overhead cost, work, and obstacles. But to get into an internet business, it is easy. To get started, you will need a PC and some computer skills. You will also need a directed business plan, and a technical strategy that is designed with the correct focus and supporting technologies that will help you get an edge on the business competition. This current and projected job and business market defines a continuing chaotic business environment where competition for a business or job is very tough.

The power of the internet is phenomenal because it does change everything. The internet is characterized as being anywhere and everywhere, and it is available everywhere and anywhere. You no longer have to “go to the internet”, it comes to you. It is on the street powering billboards, supplying real-time information to your highway traffic system or look in your pocket at your cell phone. It is where you are and to stay in business you have to be there to.

IOVC strategy and technology business development is designed to help you weathered the storm. IOVC strategy addresses people, process, product and project. IOVC technology defines four key technologies, Internet, Office, Voice, and Customer Relationship, into your current business processes. IOVC BPI (Business Process Improvement) and BPM (Business Process Management) defines assessment and monitoring procedures and tools. All are used to improve and drive the best technical operational services and solutions for your business.