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Table of Contents
Foreword
Chapter 1:
What is Google Voice?
Chapter 2:
Google Voice for small business
Chapter 3:
The Google Voice features
Chapter 4:
Saving money with Google Voice VoIP
Chapter 5:
Privacy features of Google Voice
Chapter 6:
Costs and the final word
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Chapter 2: Google Voice for small business
Google Voice is a good application with intelligent phone features that allows you to enhance the existing capabilities of your phone for free regardless of which type of phone you have or which carrier you are using.
These features are very beneficial to small businesses where operational costs are kept to a minimal wherever possible to be competitive in their pricing and market industry.
One of the main reasons why Facebook is used by many companies to showcase their products and testimonies. It’s free and has a database of millions logged on daily.
Some of the features available with Google Voice are:
Intelligent Call forwarding – Set up rules on how you want your calls routed. For example, if you want calls received before 5 pm sent to your office phone or calls after that sent to your personal phone, Google Voice can easily do that. You can also set customized ringing for calls to your home or straight to your voicemail.
Cheap calls – Cheap calls worldwide and free calls and free text messages to the US and Canada. This would enable a small business to expand globally with minimal cost and with good instant communication. This feature itself is reason enough to get this Google Voice application.
Web Interface – you get web interface to your phones and services with Google Voice. This means you can manage your messages online while on the go and no need to return to the office. Speed to market is important for any business to thrive. You can manage you messages by filing and archiving.
Google Voice for iphone and OS X address book – Google contacts can be synced with them. Powerful speed dialing tools.
Recording calls – This is another feature that is handy in a business world. You can record calls with the permission of the other party and it can generate transcripts too.
Chapter 3: The Google Voice features
The Google Voice application allows you to enhance the existing capabilities of your phone for free regardless of which type of phone you have or which carrier you are using.
Some of the features are:
One Number – The use of a single number that rings you anywhere and to connect to your other phones
Cheap calls – Cheap calls worldwide and free calls plus free text messages to the US and Canada. This is great for small businesses
Number porting – use number porting to get all the features of Google Voice without changing your phone number
Online voicemail – Get transcribed messages delivered to your inbox instantly
Google Voice and Sprint – Sprint customers can easily enable Google Voice on their phones without having to get a new number. They can also choose to display their Google Voice number when making calls using their hand phones
Voice recording – You can record calls with permission from the other party and get it transcribed too
Google Voice for iphone –Get push notifications when you receive new voicemails and texts.
Phone calls from Gmail – With your Google Voice number you can receive calls from within Gmail. Free calls to the US and Canada and very low rates for international calls.
Do Not Disturb – this feature can be set to a predetermined length of time and with this setting, all calls to your Google number will go straight into your voicemail.
SMS – send messages to 5 recipients concurrently
Play voicemails within Gmail – you can listen to messages without leaving your inbox through Google Voice player
Email – Receive texts messages free. Reply to those emails instantly to save on text message fees.
Change of Google number – With a $10 fee you can change to another new number while the old one remains active for 3 months.
Chapter 4: Saving money with Google Voice VoIP
The Google Voice VoIP application will save you tons of money on local as well as international calls and text messages. Since you get a web interface with this application, then once you have installed it on your phone you will be able to make free calls to the US and Canada and also international calls with cheap rates.
To get started you have to head to Google Voice and sign up. This is free and with no cost. You can use your Google account for this. When this is done, you will be able to receive calls on your desktop as well as through your mobile phone or a landline phone in your home.
When calling through your computer it is recommended that a proper headset is used for privacy and better audio signals. You will also be able to call all your Gmail contacts through Google Voice for free if they are in the US or Canada.
This feature is great when you can connect to people; friends and relative for free and while you are on the go. This feature is very similar to Skype, Fring, Viber and others offering the same mobile and internet services.
How you want to make or receive calls can be setup in Google Voice in phone settings. This will allow you to make settings on how you want to receive calls at certain times and where you want the calls forwarded after certain times. That means you can also set to receive calls made to your office phone, to ring your home phone after certain time. Or even set the calls to go into voicemail when you plan on an extended holiday. This feature is the “Do Not Disturb” feature found in Google Voice…
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